Usage Policy

Usage Terms and Regulations

These usage terms govern all your behavior when using the FunTrip travel platform. Please read carefully and comply.

1. Account Registration

When registering an account, you need to:

• Provide truthful and complete personal information
• Ensure accuracy of contact information
• Properly maintain account passwords
• Update personal data changes promptly
• Not share accounts with others

2. Prohibited Behaviors

When using this platform, the following behaviors are strictly prohibited:

2.1 Technical Violations

• Maliciously attacking website systems
• Using automated tools to scrape data
• Attempting to crack system security mechanisms
• Implanting viruses or malicious code

2.2 Content Violations

• Publishing false or misleading information
• Infringing others' intellectual property rights
• Publishing inappropriate or illegal content
• Conducting commercial advertising or spam

2.3 Transaction Violations

• Using fake or invalid payment information
• Maliciously canceling after booking
• Abusing coupons or promotional activities
• Conducting fraudulent transactions

3. Service Quality Assurance

We promise to provide:

• 7x24 hour customer service support
• Safe and reliable trading environment
• Accurate product information display
• Timely booking confirmation notifications
• Professional travel consultation services

4. Booking Process

4.1 Product Selection

• Browse product information and reviews
• Select suitable travel dates
• Confirm detailed product content
• Check related terms and restrictions

4.2 Booking Confirmation

• Fill in basic traveler information
• Select payment method
• Confirm order information
• Receive booking confirmation email

5. Cancellation and Refund Policy

5.1 Cancellation Timing

• 7 days before departure: Full refund available
• 3-6 days before departure: 30% handling fee
• 1-2 days before departure: 50% handling fee
• Day of departure: No refund

5.2 Special Circumstances

• Natural disasters preventing travel
• Major pandemic impacts
• Supplier service cancellation
• Other force majeure factors

6. Dispute Resolution

In case of disputes, we will:

• Respond to your complaints within 24 hours
• Fairly and justly investigate issues
• Provide reasonable solutions
• Provide third-party mediation when necessary

7. Intellectual Property Rights

All content on this website, including:

• Text, images, videos
• Website design and layout
• Trademarks and logos
• Software and code

are protected by intellectual property laws and may not be used without authorization.

8. Service Suspension

We may suspend or terminate services in the following situations:

• System maintenance and upgrades
• Cyber attacks
• Legal and regulatory requirements
• Force majeure events

9. Terms Modification

We reserve the right to modify these terms. Modifications will be announced on the website, and continued use indicates acceptance of new terms.

10. Applicable Law

These terms are governed by the laws of the Republic of China. Disputes will be under the jurisdiction of Taipei District Court.

Last Updated: January 2025